Organizations vs. Workspaces - What is the difference?

Here’s how Organizations and Workspaces function within MyWave and when to use each:

1. Organizations – The Highest-Level Entity

Organizations serve as the top-level structure in MyWave. They encompass multiple Workspaces and their respective Waves. This feature is typically used in scenarios where:

• A parent company or enterprise needs to manage multiple customers or business units under a single account.
• There is a need for centralized administration while still keeping Workspaces distinct for different use cases.
• Access controls and data segmentation need to be applied across multiple Workspaces.
• The user with an organization admin role can create a new Organization.

2. Workspaces – Recommended for Customer Grouping

Workspaces are the recommended way to group Waves by customer because they provide:

• A dedicated environment where each customer’s Waves, entities, and configurations are isolated.
• Flexibility to tailor permissions and access to a specific team working on a customer’s solutions.
• A way to manage Waves independently without affecting other customers.

3. When to Use One vs. the Other

Scenario	Best Choice	Why?
You manage multiple customers, and each should have fully isolated Waves, users, and data.	Workspaces	Provides customer-level segmentation without unnecessary complexity.
A large organization with multiple business units wants shared administration but distinct customer Workspaces.	Organizations	Allows for centralized user management across Workspaces.
You need a simple way to deploy and manage Waves for each customer without creating additional administrative layers.	Workspaces	Easier and more scalable for customer-specific Wave deployments.
You are a partner managing multiple customer accounts and need an overarching structure for all your Workspaces.	Organizations	Provides a high-level grouping for all customer Workspaces.

 

Conclusion

If you’re working with multiple customers, Workspaces are the recommended approach because they provide isolation, flexibility, and a clear separation of Waves per customer. Organizations are useful for enterprise-level administration, especially when managing many customers or business units under a single structure.