When to Use the “Confirmation” Interaction Type

The Confirmation interaction is used when you need explicit user validation before proceeding with a particular action in a Wave.

This is helpful in scenarios such as:

• Confirming a selection or action (e.g., “Are you sure you want to submit this order?”)
• Providing users with a chance to review inputs before processing (e.g., “You’ve entered XYZ—do you want to proceed?”)
• Ensuring critical actions are intentional (e.g., before deleting data or making irreversible changes)

How to Configure It

1. Add a Confirmation Interaction within the Wave Editor.
2. Define the Prompt: This is the message users will see (e.g., “Do you want to confirm this request?”).
3. Set Confirmation Options: Typically, “Yes” and “No” responses can be configured, allowing users to proceed or cancel.
4. Define Next Steps: Based on the user’s selection, set up conditions to either move forward in the process or return to a previous step.